Sunday, March 15, 2009

Week 6 - A review on a post on Legal from my E-commerce blog

New rules for cyber cafes soon

The life is getting advanced nowadays. Kids today are not the same compare to old times. During our times, we play basketball and others outdoor games around our housing areas. These are healthy game only we have on that time. Technology is advanced everyday, even a 10 years old kid can own a handphone today. Too much attractiveness in our life now, many irresponsible businessmen do not care about the society, but their business. Kids are innocent, and their mind still young and not mature. They easily fall into the trap of entertainment business. One of the concerns is cyber café.

Cyber café increasingly become a place hanging out by kids. Cyber café should be a place let people to obtain information from the internet or use computer software. Without a good control on the operation of cyber cafes, these cyber cafes have become a playground for the kids. These kids are playing computer games most of the times in cyber cafes. They are so innocent that they do not know that they are used by these businesses to gain money. Most seriously, kids are easily trapped in the fun of playing game and can not control themselves. Finally, they skip class or do not attend school, but hanging out in the cyber cafes. This will affect the academic result and progress of their study.

Besides, these kids have become the target of crime, they are involved in gambling, selling pirated vcd and others crime. To avoid these happening, their parents and guardians should watch closely to theirs kids. With the tighten of law, society and businesses are advised to work closely with police when discover kids involved in crime.

Saturday, February 21, 2009

Week 6 - Coporate Blogging: A New Marketing Communication Tool For Companies

Recently, a new communication tool, blogs (weblogs), has captured the interest of those companies as an alternative to the existing formal communication channel as evidenced by growing number of conferences dedicated to business blog (e.g. Canadian Blogging Conference, Blog Business Summit). As many practitioners suggest, a corporate blog might be defined as a web site where an organisation publishes and manages content to attain its goals. With all current browsers which include Firefox, Opera, Safari and Internet Explorer enable readers to read the recent posts easily without truly visit the blog through supporter of RSS technology.

According to research of NewPR Wiki, there was 58 (11.6%) of the Fortune 500 were blogging as of 17/5/2008. One of the successful blogs is Amazon Web Services Blog by Amazon.com that includes Amazon web services, products, tools and developer information. The results shows that by adopting this new communication tool, it can help to improve the communication and its customer services, attract more people to consume and discuss new products online.

Another benefits that corporate blogging is the convenient of information gathering because all the posts and comments can be reach easily by employees due to centralized hosting and generally structured conversation threads. The information might be the important feedback from customer that is valuable for all the company in term to meet the customer satisfactory. Lastly the cheap cost of corporate blogging is another aspect that a company valued and in return with such benefits.

Thursday, February 19, 2009

Week 6 - e-government in Malaysia: it is implementation so far and citizen’s adoption strategies

e-Government (short for electronic government, also known as digital government, online government or transformational government) is a diffused neologism used to refer to the use of information and communication technology to provide and improve government services, transactions and interactions with citizens, businesses, and other arms of government. Malaysia government website (www.gov.my ) allow user to download various kind of form for any government department application, quick link such as government news, jobs, complaint, weather, policy feedback and many others, resource centre and polling center. This website has dual language such as Bahasa Malaysia and English, so user can choose for the language. There are 4 types of E-government services which are Government-to-Citizen, Government-to-Business, Government-to-Employee, and Government-to-Government.

Government should take measure of enhancing affordability of ICT components that are needed for absorbing the benefits of egovernment services by poor people. This may include an appropriate policy measure needed to lower the cost of hardware and all online access tools like PCs, laptops, mobile phones and other digital devices associated with e-government applications.
In addition, government should improve the network and provide better electricity in underserved areas. This is critical to achieving e-government goals in rural areas of the country. Government should encourage more commercial expansion to rural areas and corporate responsibility among ICT service providers. However,
Government should be cautioned of grant-making framework brought by many ICT service providers as they would like to expand their markets, with a primary aim of self-serving that is not necessary aligned with community needs.

Week 6 - Things to take note to prevent e-auction fraud when a consumer participating in an e-auction

Things to take note to prevent e-auction fraud when a consumer participating in an e-auction:
1. User identity verification such in IC number, driver’s license number or date of birth. For example, verified eBay user, the voluntary program, encourages users to supply eBay with information for online verification. By offering their Social Security number, driver’s license number, and date of birth, users can qualify for the highest level of verification on eBay.
2. Authentication service. It is to determine whether an item is genuine and described appropriately. It difficult to perform because their training and experience, experts can detect counterfeits based on subtle detail.
3. Grading services which is a way to determine the physical condition of an item, such as ‘poor quality’ or ‘mint condition’. Different item have different grading systems. For eg, trading cards are graded from A1 to F1, whereas coins are graded from poor to perfect uncirculated.
4. Feedback forum. It allows buyers and sellers to build up their online trading reputations. It provides user with ability to comment on their experiences with other.
5. Insurance policy. eBay offers insurance underwritten by Lloyd's of London. Users are covered up to $ 200, with a $25 deductible. The program is provided at no cost to eBay users. Supplementary insurance is available from companies such as AuctionInsurance.com. At other auction sites, such as Amazon.com/ auction, some insurance is provided, but extra insurance may be added.
6. Escrow services. Both buyers and sellers in a deal are protected with an independent third party. Buyer mails the payment to escrow services which verifies the payment and alerts the seller when everything checks out. An example of a provider of online escrow services s i-Escrow.
7. Non-payment punishment. To protect sellers, a friendly warning for first-time nonpayment. A sterner warning is for second-time offense, with a 30 day suspension for a third offense and an indefinite suspension for a fourth offense.
8. Appraisal services which use a variety of methods to appraise items. It includes expert assessment of authenticity and condition, and reviewing what comparable items have sold for in the marketplace in recent months.
9. Item verification is a way of confirm he identity and evaluate the condition of an item. Third parties will evaluate and identify an item through a variety of means. For example, some collectors have their item “DNA tagged” for identification purpose. It provides a way of tracking an item if it charges ownership in future 10. Physical inspection. It can eliminate many problems especially for collectors’ item.